Terms


Supplier

Fukuda Budogu Co.,Ltd.

Site Name KENDO JAPAN - Presenter by FUKUDA BUDOGU
Site Manager Director Kazunari Fukuda
Location

2-6-43 Honcho, Asaka-shi
Saitama, JAPAN 350-0011
  phone: +81 48 465 5771

  fax: +81 48 465 9370

Any Fees Associated
with Ordering
Delivery cost and bank transfer fee may be charged.

Estimated

Delivery Date

For all orders placed, you have 8 days to make a payment on it, after which your order will be cancelled.

Please note that delivery may delay due to traffic condition, severe weather or natural disasters.

Payment Methods Bank transfer /
Credit Card (Visa, Master, Diners, JCB, AMEX)
Payment Prepaid (Advance payment) within 8 days of receiving the order confirmation.
Faulty or damaged items If your item is faulty or damaged, please contact our Customer Service.
We will make it right as quickly as possible! Please send it back to us at our expense.
(一点ものや特注品はお客様とご相談の上で個別に御対応致します)
Returns / Exchanges

You can choose to return or exchange your items within 8 days from delivery.
We simply ask that items are unused.

We cannot accept returns/exchanges of following items;
 -Customized products
 -Embroidered products
 -A part item of the products purchased in a set
 -Second-hand items

Shipping costs
associated with
merchandise return

For faulty, damaged or incorrect (not what you ordered) items, the delivery charges are at our cost.
(Please contact our Customer Service for return instructions including where and how to send the items.)

For any other returns/exchanges, Customers are responsible for the delivery charges associated with the items return.

Refunds

After the inspection of the returned items, your refund/exchange will be processed. If there are any issues with your return, we will be in touch. We may charge you for any damages on return items. (Unless faulty).

Refunds will be given using your original payment method.
(Refunds for faulty, damaged, incorrect items)
We will cover for any transaction fees incurred.
(Other refunds / Change of Mind refunds)

Any transaction fees incurred for return will be customer’s responsibility.

(In case you owing us some fees)

Please transfer the specified amount to our bank account.

※どんな理由があったとしても、名前を入れた商品や、特別に作った商品、カスタマイズした商品はなどは返品を受け付けません。

Cancellations

We cannot accept any cancellations after the payment transaction completed.

Customer Service

Phone: +81 48 465 5771
Fax: +81 48 465 9370
Email: Contact Us


2-6-43 Honcho, Asaka-shi, Saitama Japan 350-0011

   - Closed on Tuesdays and  First Monday of every month

  - 埼玉県公安委員会古物商許可 第431040005091号





PAGE TOP