FAQ

 How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

 

★ Can I pickup my order in your store?

Yes. If you want pickup our store, please pass on your message to that effect. After that, you can pick up your order at our stores. 

Please note that we do not always have all products in-stock at our store, so be sure to check the estimated shipping times and place your order with a good margin before your trip to Japan. 

  

★ What's the shipping fee for my country?

We know that our customers are concerned about the shipping fee for their respective country. 

As you might know, KENDO JAPAN is mainly using EMS for shipping and of course, we can provide our customers with a price estimate if inquired to do so. 

 

★ How do I contact you?

You can send us an E-mail using our contact form for customer support. We will normally reply within 2 business days from receiving your inquiry. ( Note: Our store closing at every Tuesdays and first Monday) 

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