Store Service

Shopping Method Payment Delivery Tax Return/Exchange

  
   

Shopping method:

Choose the items and add to your cart

Choose the item you want to buy and select a color and a size at the product description page. Then click on ‘Add to cart’
‘Proceed to checkout’ or ‘Continue shopping’.

The item will remain in your cart while shopping.
You can view or change or delete items anytime by clicking ‘Shopping Cart’ when browsing.

 
 

Proceed to Checkout
Enter the delivery address and select the payment method

1) Enter your details including name, address and delivery address.
      After reviewing all the details you entered, 'click on Submit'.

2) Select the payment and shipping methods.
      Tick on all the boxes required. Then 'click on Submit'.

*One more step to complete order procedure!

 
 

Confirm the order

Review and confirm the order and all the details entered.
 When you are ready click on ‘Confirm order’ to place your order. You will be sent an auto email notification that your order has successfully been placed.

*If you don’t receive an email notification, please contact our Customer Service Center.
          ---> Contact Us

               

 

You will receive an Order Confirmation within
a few days of placing your order.

This is to confirm the order including the total price and payment method.
Please note that all orders for the products are subject to availability.


Dispatch Notice will be sent.
We will send you an email Dispatch Notice containing estimated delivery date and
delivery number after the payment is confirmed.

 
 

The order is delivered

We always supply the products with care but if your items are faulty, damaged or incorrect, please contact our Customer Service Center for exchange within 8 days from delivery.
        ---> Contact Us

 

* Please be careful when sending luggage to China *

There was a notice from China. (July 2019)

You have to be a little careful when you send packages to China.
Your package will not return to Japan when it has not been delivered to the recipient for the following four reasons.
When your baggage was not received, it will be disposed of by the Chinese customs.


1) When the person who should receive the package refuses

2) When there are not the customs documents which should be attached in baggage

3) The baggage that a safekeeping period passed

4) When aviation dangerous materials are bundled, and neither the delivery nor the return is possible


This is the newest rule of China Customs.


 

  

 
 
 
 
    

 

Payment:

   

Payment Methods

Credit Card
*For customized and special orders, we may not accept credit card payments.
VISA, Master, Diners, JCB, AMEX

Note: If you will use a debit card…
For any item return/exchange after submitting your order, due to fluctuations in currency exchange rates the amount refunded may be higher or lower than the original price paid.

 

Bank Transfer within Japan

巣鴨信用金庫
朝霞台支店
Sugamo ShiKin
Asakadai
Account# : Ordinary Deposit 926521

Branch : 266 ( Asakadai Branch )

Account Name : FUKUDA BUDOGU Co.,Ltd

    ( 株式会社 福田武道具
ジャパンネット銀行
(本店営業部)
Japan Net Bank
(Honten-Eigyobu)
Branch : 001 (Head Office Sales Department )

Account# : Ordinary Deposit 3916840

Account Name : FUKUDA BUDOGU Co.,Ltd 

               ( カ)フクダブドウグ )

ゆうちょ銀行
Yucho Ginko
(Japan Post Bank)

Account# : 001206 - 19601

Account Name : FUKUDA BUDOGU ( フクダブドウグ )

   

Any Fees
Associated with
Ordering
Delivery cost and bank transfer fee may be charged.

   

Expiration date For all orders placed, you have 8 days to make a payment on it,
after which your order will be cancelled.

   

Reward Points Use your Reward Points to shop at our online shopping.
Points can be redeemed for 1 point for 1 JPY and you can redeem up to 500 points towards the purchase at a time.
*Sign In for exclusive offers and earn Reward Points!

 


    

 

Delivery:

   

Delivery Carriers International Shipping:  We use EMS for all our international orders.

Shipping within Japan:  We post via Yamato Transport Co., Ltd..

Prefectures Fee
Hokkaid 1,050 yen
Aomori, Akita, Iwate 760 yen
Miyagi, Yamagata, Fukushima 630 yen
Ibaraki, Tochigi, Gumma, Saitama,
Chiba, Tokyo, Kanagawa, Yamanashi
Nagano, Niigata
Toyama, Ishikawa, Fukui
Shizuoka, Aichi, Gifu, Mie
Kyoto, Shiga, Nara, Osaka, Wakayama, Hyogo 760 yen
Okayama, Hiroshima, Yamaguchi, Tottori, Shimane 860 yen
Kagawa, Tokushima, Kochi, Ehime 950 yen
Fukuoka, Saga, Nagasaki, Oita, Kumamoto,
Miyazaki, Kagoshima
1,050 yen
Okinawa Estimate

   

Delivery Time The orders will be dispatched within 7 days of confirming your payment.
In most cases, delivery within Japan takes 1 - 3 days of dispatch.
For international delivery, delivery time depends on the destinations and the service in each country.

The delivery date can be requested for Japanese shipping.

Please be aware that delivery may delay due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, traffic condition or natural disasters.

   

Gift Wrapping Free Gift Wrapping is available. (Free NOSHI Wrapping)



  

   

Tax:

   

The Consumption
Tax
All prices quoted are in Japanese Yen and inclusive of the consumption tax.
Any charges and fees like delivery charges and handling fees also include the consumption tax.

 
 
  

 

Return / Exchange:

   

Return / Exchange List of excluded products that we can’t accept returns / exchanges / cancellations.
* Embroidery items
* Customized items
* Items that have been used
* A part of items purchased in a set
* Items must be returned within 8 days from delivery.(unless faulty)

   

Refunds After the inspection of the returned items, your refund/exchange will be processed.
If there are any issues with your return, we will be in touch. We cannot accept returns / exchanges for damaged return items. (unless faulty)

Refunds will be transferred to your bank account or to your credit card account, using your original payment method.

(Any fees associated with returns/exchanges)
Any transaction fees and shipping costs associated with items return will be customer’s responsibility.

  

  

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